OS10 — Workflow Automation
Set simple rules such as: when a new urgent ticket arrives, create a task for the team. Rules watch events in your other Opernova products and keep a history of everything they did.
What you can do
Event rulesPick an event, add one optional check such as priority equals urgent, then say what task to create.
Task titles with detailsUse the ticket number, subject or total inside the task title.
Test with an exampleSee what a rule would do before you turn it on.
Run historyEvery run is listed, including runs skipped because of a plan limit.
Safe by designA rule that fails never breaks the save that triggered it, and rules cannot loop forever.
Plan limitsRules and monthly runs are counted and shown.
What it does not do
- Rules only create tasks inside Opernova. They do not send messages to customers.
- Each rule has one trigger and one optional check.
- It works with events from OS8 to OS14.
Plans
Free trial
$0
to try it with your own data
Small limits, enough to set up and test.
Starter
$9/month
or $86 a year · AED 33 a month or AED 317 a year
3 users, 10 rules, 1,000 runs a month
Pro
$22/month
or $211 a year · AED 81 a month or AED 775 a year
10 users, 50 rules, 10,000 runs a month
Business
$55/month
or $528 a year · AED 202 a month or AED 1,939 a year
30 users, 200 rules, 100,000 runs a month
Launch prices in US dollars, shown with the UAE dirham equivalent. Yearly plans cost about 20% less. Prices may change before general sale. Tax rates and fees are set by you; check them with your accountant.
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